Terms & conditions
Please note that all Aquarelle Maison designs and creations are "made to order." Products listed as available on our site are not guaranteed. If, for some reason, a product is not available at the time your order processes, you will be notified via email. Order confirmations do not constitute our acceptance of your order, and they do not confirm our offer to sell our Products. We reserve the right to accept, cancel, limit, or reduce your order at our sole discretion, at any time, either before or after your credit card is charged with the purchase amount. In case your credit card is charged and your order is canceled, we will notify you as soon as possible and refund the purchase amount. Because our Products are "made to order," once you place an order, you will not be allowed to cancel it. Please see below for our Return Policy.The terms and conditions of payment are decided at our sole discretion, and can be changed at any time. When you place your order, your credit card will be charged the full retail price for the items you placed an order for. Because our Products are "made to order", items in home furnishings and lounge wear may be shipped up to 4 months after you place an order. Most cashmere items have a lead time. Other items usually have a 4 week lead time. If the order is shipped in the United States, then applicable State sales taxes will be added to the order amount. If the order is shipped outside of the United States, applicable taxes will be charged. Please note that the estimated shipping time is provided as a guide and may vary in certain circumstances. If you need something faster then the time that we quote on this site, please contact us, when ordering, to see if this would be possible. We value your business and will make every effort that we can in order to accommodate your needs. The Website processes orders through PayPal. By submitting orders through the Website, you signify agreement to PayPal's terms and conditions. In addition, when placing an order through the Website, you warrant that the credit card information you submit is accurate and valid, that you will honor the charges for the purchase you made, and that you will pay the full amount of the order, including shipping and applicable taxes.
Products may be discontinued, canceled, or changed by us at any time. We reserve the right to change prices for Products at any time, for any reason. We may not, however, change the prices of any items you order after your order is confirmed. Throughout the Website, we strive to provide our customer with complete and valid descriptions of each item and its' pricing. In certain cases, though, prices and descriptions may not be accurate, due to a typo, errors in pricing from our vendors, or other circumstances. In those cases, we reserve the right to cancel, limit, and/or reduce your order at our sole discretion, at any time, before or after your credit card is charged. In case your credit card is charged and your order is canceled, we will notify you as soon as possible and refund the purchase amount. For our Return Policy, please see below.
We want you to be happy with your purchase! If for some reason you're not, items purchased on the Website may be returned within 30 days from the date of your order if they are unworn, unwashed, unaltered, undamaged, carry the original labels, and include the receipt and original packaging. Returns will be eligible for exchange or store credit only. No refund shall be issued for these items. You may contact Customer Care for a return and we will be happy to provide a shipping label, free of charge. The only instance that free return shipping does not apply is to pieces of artwork sized 20" by 30" and up. In the instance of returns on these pieces, the buyer is responsible for return shipping and its' related costs. Please note that a restocking fee of 15% may apply to your return.
LIMITATION OF LIABILITY
By agreeing to these terms, you signify that, under no circumstances, the Website and/or our vendors and suppliers shall be responsible or liable for to you or any other person for loss of profits, revenue, or for any type of damages incurred on the basis of a contract or otherwise (including negligence). Furthermore, we shall not be responsible for Product liability in any form and arising from any circumstances, even when connected with the sale, delivery, and/or use of the Products.shall incur at any time and in any circumstances will be limited to the amount of your purchase on the Website. Furthermore, the entire contents of the Website are copyrights, trademarks, and intellectual property, solely owned and controlled by Pallas Athena & Aphrodite LLC. We hereby represent that the maximum liability we These terms of service represent the entire agreement between the Company (Pallas Athena and Aphrodite LLC) and the customer.
EFFECTIVE Date November 1, 2013